FAQs

Frequently Asked Questions.
We service 24/7 for your peace of mind.
There are several different ways to book our transportation service, so you can choose the one that suits you best.
You can book for yourself or on behalf of others via website www.limolaneinc.com, email info@limolaneinc.com, phone +1 (415) 568-0869 or chat which is placed in the bottom right corner of our website.
Yes, all the vehicles are fully licensed and insured.
For sedan and business van/SUV vehicles:
If the service is canceled up to 24 hours prior to the pickup time, there is no cancelation fee.
If the service is canceled within less than 24 hours to the pickup time, the cancelation fee is 100% of the agreed amount for the booked service.
For minibus and coach vehicles:
If the service is canceled up to 72 hours prior to the pickup time, there is no cancelation fee.
If the service is canceled within less than 3 days prior to the pickup time, the cancelation fee is 100% of the agreed amount for the booked service.
No. As a premium limousine service provider, we are at your disposal 7 days a week and 365 days a year.
Yes, our vehicles can be booked by the hour and the fee depends on the size and model of the vehicle. We require a minimum of three hours for the hourly service.
We are proudly serving The San Francisco Bay Area, CA.
You can reach our Customer Care Team via telephone at +1 (415) 568-0869
, email info@limolaneinc.com.
– 30 minutes free waiting time for domestic airport pick ups.
– 45 minutes free waiting time for international airport pick ups.
– 15 minutes free waiting time for all other pick ups Locations.
Your credit card is charged some time after the service has taken place. Once you have made your booking, we will reserve the funds on your credit card with a pre-authorization. Your card is not charged at this point in time. This common practice is also used by hotels and car rental companies. If you make a free cancelation, the authorization will be automatically reversed and your credit card will not be charged.